DNV Certified ISO 9001:2000 Business Processes

Business  Process                                Process Quality Objective

Marketing                 Meeting Customer Needs and Expectations to Exceed Business Plan and Maximize
                                 Customer Satisfaction
Service                      Exceeding Customer Service Requirements to Maximize Customer Satisfaction   
Project Execution      Plan and Execute Projects by Minimizing Project Completion Delays    
Design                       Meeting Customer Needs and Expectations by Maximizing Planned Design Conformance   
Commercial                Meeting Internal and External Customer Needs and Expectations by Cost Improvement and Timely
Corporate                  Fulfillment of Internal and External Customer Needs and Expectations by Timely and Accurate MIS
                                 With Statutory Compliance
IQA                            Internal Quality Audit Shall Endeavor to Maximize QMS Improvement

Our ISO 9001:2000 Processes